Help Center

FAQ

My Account FAQs

1. Why should I create an account?

Creating an account at our website makes shopping at our site much more convenient. It is a communicative platform designed for customers, allowing you to:
Check the status of your current order, keep track of previous orders for your reference in case you want to place a new one.
Preserve your shipping and payment information to simplify check-out process, make your online shopping at Christian Louboutin Official Outlet Store more easy and convenient.
Write good review for the product you ordered, share your opinions about our products to other customers.
Add an item to "shopping List" so that you can easily find what you love when you login in Christian Louboutin Official Outlet Store next time. Moreover, you can share your list with your friends via E-mails.
Complain about a Christian Louboutin you are not satisfied and follow the status.

2. I forgot my password

Do not be worried if you forgot your password. Click on "Forgot my Password" and then you will be asked to enter your email account. An email message containing your a password will be sent to your email account immediately. After you have logged in by using your original password, we suggest you go to My Account, enter Account Settings and give yourself a new password.

3. How do I update my shipping or billing address?

To change or update your shipping or billing address:
Sign into My Account, click on Address Book where you can find the original address you added before. You can edit or delete any existing address.

4. How do I write a good review and where to write it?

What do you want to know before buying a product? Aren’t they details and specific points such as quality and size?
To write a good review is to share your shopping experiences on our website with other customers who are interested in the same product you bought. For instance, to write a good review of a Christian Louboutin should better include how much do you love the Christian Louboutin , how exquisite does this Christian Louboutin tailored, how perfect does the size fit you, how elegant of the color or silhouette of the Christian Louboutin , how did you friends comment on your Christian Louboutin etc...
You can go directly to the product page and write your precious review. More details, Much better. We welcomes all kinds of review from our respected customers.